Dumb Asses with Dumb asses in Training

I use to work for an Airline once... now an Airline work is the place to be if you want to ecounter many DUMB ASSES.

I cannot give away the airline name (unfortunately, before I beocome a DUMB ASS myself and get sued or something) but this is how it went:

I am taking care of an unusual early morning departure. Now for those who don't know- and people who typically take the "Greyhound" that are now taking up "jet setting" :
When you are going out on an INTERNATIONAL FLIGHT, please be certain you have you VISAS and your PASSPORT is not expired, before you are proclaimed "Dumb Ass of the hour"

Suddenly I see a very angry looking mother with two small children. The first thing she tells me is "YOU ARE NOT STOPPING ME FROM GOING TO XXXXXXXXXX"

'Okay'... I'm thinking.

"Passports and ticket please" I say with a fake smile.

"HERE!" she slams down 3 passports and 3 USED BOARDING PASSES FROM ANOTHER AIRLINE!

"Ma'am, I need your ticket...paper ticket..." I replied nicely....

"WELL THAT IS MY TICKET!" she yells....

"No Ma'am, I need one of these (I pull out a used paper ticket from my drawer)"

"CAN'T YOU USE THE CONFRIMATION NUMBER TO PULL UP MY TICKET!?"

(then I went to check with my manager, came back...with the answer she really wanted to hear...)

"No Ma'am, you purchased a paper ticket, therefore I need that paper ticket. Your reserevation is not electronic."

Then, being a great role model for her children, she throws down her bags and cries like hell; while other passengers stare and giggle. (remember this when you decide to make a spectacle of yourself like all dumb asses do)

"What should I do?????" she wails. I try to be nice and told her to "look for it".

Then she proceeds to tell me I am mean, rude and a jerk. Mind you, I was extremely professional... yet in my mind I'm thinking "WHAT A DUMB ASS".

Having had small children myself, I do know enough that importaint items shall never be handed to the kids. Kids are also watching every move you make because that's how they LEARN how to ACT in certain situations.

Then she finally yells at my manager. That was the last straw. My manager told her bluntly that she needs to go and get her ticket re issued by the airline she bought it from. Oh, and when do they open? 2 hrs after this flight departs!


Last I seen her she was wailing in the airport while her 9 year old son was trying to BE THE ADULT and comfort her...............